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Privacy Policy

Last updated: September 05, 2026

At Facelexx, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect the following information when you use Facelexx:

Account information: Name, email address, and password
Payment information: Transaction references and payment method (we do not store card details)
Usage data: Session duration, points usage, and transformation history
Device information: Device ID for PC software license activation
Camera data: Your camera feed is processed in real-time and is NOT stored on our servers

2. How We Use Your Information

To provide and improve our AI transformation services
To process payments and manage your account
To send important account notifications
To prevent fraud and ensure platform security
To provide customer support

3. Camera & Video Data

Your camera feed is processed in real-time by our AI systems. We do not record, store, or retain any video footage from your transformation sessions. The AI processing happens live and no video data is saved to our servers.

4. Data Sharing

We do not sell your personal data to third parties. We may share data with:

Decart AI: Our AI provider processes your camera stream for real-time transformation
Payment processors: To verify and process your payments
Law enforcement: When required by law

5. Data Security

We use industry-standard security measures to protect your data including encrypted connections (HTTPS), secure password hashing, and restricted access to our databases.

6. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Opt out of non-essential communications

8. Cookies

We use essential cookies to maintain your login session. We do not use tracking or advertising cookies.

9. Children's Privacy

Facelexx is not intended for users under 18 years of age. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform.

11. Contact Us

For privacy-related questions or data requests, contact us via WhatsApp at https://wa.me/9030405931.